Privacy Policy - Dexter Carpet Cleaning
At Dexter Carpet Cleaning, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage our services.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Includes your name, address, phone number, and email address.
- Service Information: Details about the services you require, such as the type of cleaning and scheduling preferences.
- Payment Information: Billing details necessary to process your payments securely.
How We Use Your Information
Your information is used to:
- Provide Services: To schedule and perform carpet cleaning services efficiently.
- Communication: To communicate with you regarding your appointments, updates, and offers.
- Improve Services: Analyze data to enhance our service quality and customer experience.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems are regularly updated to ensure the highest level of security.
Encryption
All sensitive information, including payment details, is encrypted using industry-standard protocols to ensure secure transmission and storage.
Access Control
Access to your personal information is restricted to authorized personnel who require it to perform their job duties.
Cookies and Tracking Technologies
While we primarily operate through service requests and direct communication, we may use cookies on our website to enhance your browsing experience. Cookies help us remember your preferences and provide a more personalized service.
Third-Party Services
We may engage third-party service providers to assist in our operations. These providers are contractually obligated to protect your information and are restricted from using it for any other purposes.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: Opt-out of marketing communications at any time.
To exercise these rights, please contact us through the provided communication channels.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children in this age group.
International Data Transfers
Your information may be processed and stored in multiple countries. By using our services, you consent to the transfer of your data to countries outside your country of residence, which may have different data protection laws.
Legal Basis for Processing
We process your personal information based on:
- Consent: When you provide consent for specific data processing activities.
- Contractual Necessity: To fulfill the services you have requested.
- Legitimate Interests: To improve our services and ensure business operations.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through our customer service channels.
Acceptance of Terms
By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with our practices, please do not use our services.
